Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

In order for the Recording & Statistics service to replicate databases, NT 
authentication must be used. In the Administrator login section, enter the Login ID 
and password of a user with NT authentication for both machines. 

NOTE:  Whenever you modify anything on this window, you must enter the 
Administrator Login ID and password. 

Select the IP address of the network adaptor to which voice packets are sent to be 
sniffed by the VoIP Monitor service (if this is a server box) or the desktop monitor (if 
this is an agent desktop). 

NOTE:  You must be running the CAD Configuration Setup tool on the PC 
where the VoIP Monitor service is hosted in order to view this window.