Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Setting Up a Task Button for After-Call Work
January 16, 2013
233
[CONTROL] V
[TAB]
[TAB]
[SHIFT] Y
O
U
R
[SPACE]
[SHIFT] O
R
D
E
R
[TAB]
[SHIFT] D
E
A
R
[SPACE]
[APPLICATION:OMAIN=MICROSOFT ACCESS - [CUSTOMERS : FORM]
[HOME]
[TAB]
[CONTROL] C
[APPLICATION:RCTRL_RENWND32=YOUR ORDER - MESSAGE (PLAIN TEXT) ]
[CONTROL] V
,
[ENTER]
[ENTER]
[SHIFT] T
H
A
N
K
[SPACE]
Y
O
U
[SPACE]
F
O
R
[SPACE]
Y
O
U
R
[SPACE]
O
R
D
E
R
[SPACE]
I
[TAB]
[TAB]
[SHIFT] Y
O
U
R
[SPACE]
[SHIFT] O
R
D
E
R
[TAB]
[SHIFT] D
E
A
R
[SPACE]
[APPLICATION:OMAIN=MICROSOFT ACCESS - [CUSTOMERS : FORM]
[HOME]
[TAB]
[CONTROL] C
[APPLICATION:RCTRL_RENWND32=YOUR ORDER - MESSAGE (PLAIN TEXT) ]
[CONTROL] V
,
[ENTER]
[ENTER]
[SHIFT] T
H
A
N
K
[SPACE]
Y
O
U
[SPACE]
F
O
R
[SPACE]
Y
O
U
R
[SPACE]
O
R
D
E
R
[SPACE]
I