Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Logging In
June 19, 2003
9
Figure 2.
IP Agent Login screen.
3. Using the number pad on your IP phone, enter your agent ID, password,
and phone extension in the appropriate fields.
Use the scroll key to move from field to field. If you make a mistake, use the
<< soft key to delete your entries one character at a time.
<< soft key to delete your entries one character at a time.
NOTE: The IP Phone Agent Login Screen is configured to accept both
letters and numbers. When you press a number key, a menu appears that
shows that number and its corresponding letters. (For example, if you
press the 4 key, you see a menu that includes g, h, i, 4, G, H, and I.) Press
the number key until you highlight the correct character. When you stop
pressing the key, your choice appears in the field.
letters and numbers. When you press a number key, a menu appears that
shows that number and its corresponding letters. (For example, if you
press the 4 key, you see a menu that includes g, h, i, 4, G, H, and I.) Press
the number key until you highlight the correct character. When you stop
pressing the key, your choice appears in the field.
4. Press the Submit soft key to log in.
You are now logged in to the ACD server. You are automatically set in the
Not Ready agent state.
Not Ready agent state.
14:23 12/17/02
2101
IP Agent Login
Enter agent information.
Submit
Cancel
Agent ID:
Password:
Agent Ext:
<<