Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
Cisco IP Phone Agent User Guide
12
July 2008
Refresh Rate
The default refresh rate for the Skill Stats screen is 10 seconds. You can also refresh
the screen manually by pressing the Update soft key.
the screen manually by pressing the Update soft key.
NOTE: The IP Phone Agent (IPPA) client requests data to refresh this
screen from the Cisco Browser and IP Phone Service (BIPPA). BIPPA
in turn obtains the data by polling the CTI Service at regular intervals.
Because IPPA refresh requests and BIPPA polling operations are
asynchronous, in the worst case data may not be refreshed for nearly
twice the refresh rate.
screen from the Cisco Browser and IP Phone Service (BIPPA). BIPPA
in turn obtains the data by polling the CTI Service at regular intervals.
Because IPPA refresh requests and BIPPA polling operations are
asynchronous, in the worst case data may not be refreshed for nearly
twice the refresh rate.