Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
The Supervisor Desktop Window
November 2006
15
Status Bar
The status bar displays current information about Supervisor Desktop.
Figure 7.
Status Bar
In the event of a service failure, the Current Status section changes from “In Service”
to “Partial Service” or “No Service.” To learn what features are affected by the service
outage, double-click the Current Status section of the status bar to view a popup
window that displays which features are active or inactive.
to “Partial Service” or “No Service.” To learn what features are affected by the service
outage, double-click the Current Status section of the status bar to view a popup
window that displays which features are active or inactive.
For more information on the Current Status popup window and service autorecovery,
see
see
Voice
Monitor
Volume
Monitor
Volume
none
Controls the volume when monitoring
a call.
a call.
Table 4.
Supervisor Desktop toolbar buttons — Continued
Button
Name
Shortcut Key
Description
Current system time in 24-hour format
Current status of Supervisor Desktop features
User ID or name, as entered in the Login dialog box
User name