Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

June 2006

First Customer Ship (FCS) version 7.1(1)

10-Aug-06

Clarified the functionality of the Restore Default Layout button in 
the Preferences dialog box

27-Sep-06

Clarified the definition of Skill Group in real-time displays

November 2006

First Customer Ship (FCS) version 7.1(2)

18-Jan-07

Added support for Internet Explorer 7

10-Jul-07

Added a note about persistent login ID/login name to the login 
section