Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

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Cisco Supervisor Desktop User Guide
50
March 25, 2013
Using the Integrated Browser
The integrated browser allows you to view internet web pages from within Supervisor 
Desktop. By default, the browser is not enabled. For instructions on enabling the 
browser and configuring a home page, see 
When enabled, the integrated browser appears as one or more tabs in the real time 
display pane, with up to 20 characters of the name of the current webpage displayed 
on the tab. The real time displays appear on another tab in that pane (the default 
position is the first tab). The integrated browser can display up to 10 tabs, each 
containing a different web page. The Address drop-down list contains the URLs of the 
last 25 websites visited for quick access to frequently-visited websites.
NOTE:  Internet Explorer must be installed on your PC for the 
integrated browser to function.
NOTE:  Running CAD-BE in the integrated browser is not supported.
NOTE:  The integrated browser supports only one web session at a 
time for web applications that use cookies for session management. 
For example, you cannot log into a web application that uses cookies 
in one tab as User A and then log into the same web application in 
another tab as User B. However, multiple web sessions are supported 
for web applications that use URL-based session management.
NOTE:  Reordering of integrated browser tabs by dragging is not 
supported.
Browser Toolbar
The browser toolbar is a basic browser toolbar. It allows you to navigate among web 
pages you view, refresh a current page, and return to your home page.
Table 20. 
Browser toolbar buttons and shortcut keys 
Icon
Name
Shortcut
Description
Back
Alt+left arrow
Returns you to the last page you viewed.
Forward
Alt+right arrow
Takes you to the page you viewed before 
clicking the Back button.
Stop
Esc
Stops the browser from loading a web page.
Refresh
F5
Refreshes the current web page.