Cisco Cisco Computer Telephony Integration OS 8.5 Guia Do Programador
8-3
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 8 Session Object
Session Object Properties
CurrentCall
object
reference
reference
Valid only if in Agent Connect mode.
When there is more than one call, this
references the current call. The current
call is the call selected. For additional
information, refer to CurrentCall in
When there is more than one call, this
references the current call. The current
call is the call selected. For additional
information, refer to CurrentCall in
CurrentPort
INT
TCP/IP address of the current connected
CTI OS server. May be port A or B.
CTI OS server. May be port A or B.
CurrentServer
STRING
Name or TCP/IP address of the current
connected CTI OS server. The value is
blank when the client is not connected to
any server. The name may be blank while
attempting to reconnect after a lost
connection. Otherwise, the name of the
server should be the name of CTI OS
server A or B.
connected CTI OS server. The value is
blank when the client is not connected to
any server. The name may be blank while
attempting to reconnect after a lost
connection. Otherwise, the name of the
server should be the name of CTI OS
server A or B.
ForcedDisconnect
INT
The presence of this keyword,
Heartbeat
INT
Heartbeat time, expressed in seconds. If
not set, default heartbeats are
configurable on the CTI OS server.
not set, default heartbeats are
configurable on the CTI OS server.
LastError
INT
Last error code, if any. Otherwise this
value is 0.
value is 0.
MaxHeartbeats
INT
Max heartbeats that can be missed before
switching CTI OS servers. Default is 3
missed heartbeats.
switching CTI OS servers. Default is 3
missed heartbeats.
MessageFilter
STRING
The filter that controls the events received
by the CIL.
by the CIL.
Object References
ARGUMENTS Array of object references maintained by
the session object. Typically includes
Agent References, CallReferences, and
SkillGroupReferences. Can also include
EmailReferences or Chat References.
Agent References, CallReferences, and
SkillGroupReferences. Can also include
EmailReferences or Chat References.
PortA
INT
TCP/IP port for ctiosA.
Table 8-1
Session Properties (continued)
Keyword
Type
Description