Cisco Cisco Computer Telephony Integration Option 9.0 Guia Do Programador

This dialog is similar to the Make Call dialog. It allows you to initiate a consultative Transfer (Transfer 
Init) or to place a Single Step Transfer call.

Enter the number you wish to dial by either typing it into the text box labeled Number to Dial or by 
clicking the numbers on the displayed keypad. Once the number is entered you can click on Conf Init 
to place a consultative transfer call or Single Step to initiate a single step transfer. This will close this 
dialog. If you choose to place a consultative call, the transfer button will change to Transfer Complete. 
You must press this button to complete the transfer after talking to the consult agent.

The transfer dialog also has a Mute Tones section that allows you to suppress audio output of selected 
or all tones.

The More button brings up an additional section of the dialog displaying all CallVariables along with 
any values set in the original call. The agent may change or add values to send along with the consult 
call by double clicking on the appropriate line in the Value column (see 

).