Cisco Cisco Email Security Appliance X1050 Guia De Resolução De Problemas
What does the Alert "case update failed" mean on
Cisco Email Security appliance (ESA) ?
Cisco Email Security appliance (ESA) ?
Document ID: 118267
Contributed by Stephan Fiebrandt and Jerry Orona, Cisco TAC
Engineers.
Aug 18, 2014
Engineers.
Aug 18, 2014
Contents
Introduction
Background Information
Background Information
Introduction
This document describes how to address "case update failed" seen on Cisco Email Security appliance (ESA)
Background Information
This alert indicates that the appliance encountered an error while downloading the CASE updates. The update
configuration may be incorrect or files may have been truncated or corrupted during the download. By design,
the Email Security Appliance (ESA) will automatically retry and recover from such failures.
configuration may be incorrect or files may have been truncated or corrupted during the download. By design,
the Email Security Appliance (ESA) will automatically retry and recover from such failures.
To verify if your CASE pattern is up−to−date, issue the command antispamstatus and verify that the Rules are
being correctly updated. Normally, at least one of
being correctly updated. Normally, at least one of
To verify if your CASE pattern is up−to−date, issue the command antispamstatus and verify that the Rules are
being correctly updated. Normally, at least one of
being correctly updated. Normally, at least one of
Verify that the update settings are correct using the command updateconfig.
Verify that the proxy settings are correct.
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Update your anti−spam components using the commands dnsflush followed by antispamupdate force.
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Updated: Aug 18, 2014
Document ID: 118267