Cisco Cisco Email Security Appliance X1070 Guia De Resolução De Problemas

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Contents
Introduction
Why does SPF verification fail for replies to encrypted messages or for emails sent directly fromwithin CRES?
Introduction
This document describes how to set up the Sender Policy Framework (SPF) record for messages
from Cisco Registered Envelope Service (CRES). 
Why does SPF verification fail for replies to encrypted
messages or for emails sent directly from within CRES?
For emails sent from CRES (secure reply or secure compose emails), the SPF verification fails at
the recipient end. The reason is because secure compose and secure replies are generated and
delivered out of the hosted key servers. The outgoing IP address will not match the listed IP
addresses at the recipients end. In order to solve this problem, add this statement to the SPF
record of your domain:
include:res.cisco.com