Cisco Cisco Email Security Appliance X1050 Guia De Resolução De Problemas
resumes processing.
Example:
The Critical message is:
work queue resumed, 0 msgs
Version: 8.0.1−023
Serial Number: 848F69E7XXYY−XXYYJ5J
Timestamp: 06 May 2014 14:00:00 +0200
You may also wish to validate the work queue status directly with workqueue status and workqueue rate 10.
The workqueue status command will validate if the work queue is operational, still paused, or offline, for
example. And the workqueue rate 10 will present the operational output of the actual work queue, in terms of
messages pending, message in, and messages out, and provide this updated snapshot each 10 seconds of
processing.
The workqueue status command will validate if the work queue is operational, still paused, or offline, for
example. And the workqueue rate 10 will present the operational output of the actual work queue, in terms of
messages pending, message in, and messages out, and provide this updated snapshot each 10 seconds of
processing.
Example:
> workqueue status
Status as of: Mon Aug 18 11:49:59 2014 EDT
Status: Operational
Messages: 5
> workqueue rate 10
Type Ctrl−C to return to the main prompt.
Time Pending In Out
11:50:06 0 5 5
11:50:16 0 0 0
11:50:26 0 0 0
Note: From the CLI, please use the workqueue command for full control and operation of the work queue for
your appliance.
your appliance.
What should I do if I do not recieve a "work queue resumed"
notification?
notification?
If you do not recieve a "work queue resumed" notificaiton after 15 minutes from the original "work queue
paused" notification, this can indicate a more serious problem with the ESA's work queue. From the CLI,
please run status and check whether the "System status" shows "Online" and mail is indeed getting processed
in the work queue. If it still shows "Work Queue Paused", please contact Cisco Technical Assistance further
assistance.
paused" notification, this can indicate a more serious problem with the ESA's work queue. From the CLI,
please run status and check whether the "System status" shows "Online" and mail is indeed getting processed
in the work queue. If it still shows "Work Queue Paused", please contact Cisco Technical Assistance further
assistance.
Example of status and expected output:
> status
Enter "status detail" for more information.
Status as of: Mon Aug 18 11:44:45 2014 EDT
Up since: Wed Aug 13 17:06:09 2014 EDT (4d 18h 38m 36s)
Last counter reset: Never
System status: Online
Oldest Message: No Messages
Feature − Sophos Anti−Virus: 334 days