Cisco Cisco 3365 Mobility Services Engine

CSCub31067

Headline: The Prime Infrastructure UI takes time to load the “Add Mobility 
Services Engine” page.

Symptom: This happens while adding mobility services engines from the 
Services > Mobility Services Engine > Add Mobility Services Engine” page. 
After two minutes, the page loads and displays fields to enter the MSE 
information. Also, the Tracking page shows a significant delay in response (20 
seconds).

Condition: None

Workaround: None

CSCub70837

Headline: Clear Database issued from the Prime Infrastructure for MSE fails 
when issued from the Advanced Parameters,

Symptom: Clear Database issued from the Prime Infrastructure for MSE fails 
with exception on the MSE.

Condition: This issue occurs intermittently.

Workaround: Restart all the MSE services and issue Clear Database again from 
the Prime Infrastructure and this time it will go through.

CSCub35397

Headline: Virtual appliance MSE failed to reconnect due to act lic validation fail

Symptom: Restarting Virtual Appliance MSE that is running with high 
availability configuration results in HA setup failed state with reason “Secondary 
server has not yet been activated with an activation license” when the secondary 
virtual appliance MSE has the activation license installed.

Condition: This occurs for virtual appliance MSE with high availability 
configured and lost heart beat between the pair and tried to reconnect.

Workaround: Delete the high availability configuration from the Prime 
Infrastructure UI and repair the virtual appliance.

CSCub40719

Headline: MSE HA: Tag license mismatch between License Center and Tracking 
params.

Symptom: MSE Tag License count shows correctly on the Prime Infrastructure 
License Center but not from the getserverinfo on MSE.

Condition: This happens when the Tag License is installed while MSE is 
configured with HA and paired with a secondary MSE.

Workaround: Delete the HA pairing configuration, add the tag license again and 
then reconfigure the HA pairing.