Cisco Cisco Email Security Appliance C170 Referências técnicas

Send a message to Cisco customer support. This command requires that the appliance is able to send 
mail to the Internet. A trouble ticket is automatically created, or you can associate the support request 
with an existing trouble ticket. 

To access Cisco technical support directly from the appliance, your Cisco.com user ID must be 
associated with your service agreement contract for this appliance. To view a list of service contracts 
that are currently associated with your Cisco.com profile, visit the Cisco.com Profile Manager at 

. If you do not have a Cisco.com user ID, register to 

get one. See information about registering for an account in the online help or user guide for your release. 

Commit: This command does not require a ‘commit’.

Cluster Management: This command is restricted to machine mode. It is further restricted to the login 
host (i.e., the specific machine you are logged onto). This command requires access to the local file 
system.

Batch Command: This command does not support a batch format.

The following example shows a support request that is not related to an existing support ticket.

> supportrequest

    Current Outbound Conn.                 14

  Queue

    Active Recipients                   7,166

    Messages In Work Queue                  0

    Messages In Quarantine             16,248

    Kilobytes Used                    387,143

      Kilobytes In Quarantine         338,206

    Kilobytes Free                 39,458,745

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