Cisco Cisco Email Security Appliance C190 Guia Do Utilizador

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Cisco AsyncOS 8.5 for Email User Guide
 
Chapter 29      Spam Quarantine
  Configuring Spam Management Features for End Users
Step 3
Scroll down to the Spam Notifications section. 
Step 4
Select Enable Spam Notification
Step 5
Enter a From: address for the notifications. 
Step 6
(Optional) Customize the subject for the notification. 
Step 7
(Optional) Customize the title for the notification. 
Step 8
Select the default language for notifications. 
Step 9
Customize the message body: 
a.
(Optional) Customize the default text and variables. 
The following message variables are expanded to the actual value for the specific end user: 
New Message Count (
%new_message_count%
) — The number of new messages since the user 
last logged in.
Total Message Count (
%total_message_count%
) — The number of messages for the user in 
the spam quarantine.
Days Until Message Expires (
%days_until_expire%
)
Quarantine URL (
%quarantine_url%
) — URL to log in to the quarantine and view messages.
Username (
%username%
)
New Message Table (
%new_quarantine_messages%
) — A list of the user’s new messages in the 
quarantine. 
To insert a variable, place the cursor where you would like the variable inserted and then click the 
name of the variable in the Message Variables listing on the right. Or type in the variable. 
b.
If you have enabled an authentication method in the End User Quarantine Access section on this 
page: 
To automatically log users in to the spam quarantine when they access it by clicking a link in a 
notification, select Enable login without credentials for quarantine access. End users can 
release messages simply by clicking “Release” links in the notification. 
To require users to log in to the spam quarantine when they access it by clicking a link in a 
notification, deselect this option. End users cannot release messages simply by clicking 
“Release” links in the notification. 
c.
Click Preview Message to verify that the message is as you want it to be. 
Step 10
Select a message format (HTML, Text, or HTML/Text). 
Step 11
Specify the address to which bounced notifications will be sent. 
Step 12
(Optional) Select Consolidate messages sent to the same LDAP user at different addresses
Step 13
Set the notification schedule. 
Step 14
Submit and commit your changes.
What To Do Next 
To ensure that end users receive these notifications, consider recommending that they add the From: 
address for the spam quarantine notification emails to the “whitelist” in the junk mail settings of their 
mail application (such as Microsoft Outlook or Mozilla Thunderbird.)