Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

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Cisco AsyncOS 8.0.1 for Email User Guide
 
Chapter 36      Testing and Troubleshooting
  Remotely Resetting Appliance Power
suspenddel
 / 
resumedel
suspendlistener
 / 
resumelistener
Use the 
tophosts
 command to check the number of soft and hard bounces. Sort by “Soft Bounced 
Events” (option 
4
) or “Hard Bounced Recipients” (option 
5
). If the performance for a particular 
domain is problematic, use the commands above to manage the delivery to that domain. 
Remotely Resetting Appliance Power 
If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party 
Intelligent Platform Management Interface (IPMI) tool. 
Restrictions 
Remote power management is available only on certain hardware. 
For specifics, see 
If you want be able to use this feature, you must enable it in advance, before you need to use it. 
For details, see 
Only the following IPMI commands are supported:
status, on, off, cycle, reset, diag, soft 
Issuing unsupported commands will produce an “insufficient privileges” error. 
Before You Begin 
Obtain and set up a utility that can manage devices using IPMI version 2.0. 
Understand how to use the supported IPMI commands. See the documentation for your IPMI tool. 
Procedure
Step 1
Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power 
Management port, which you configured earlier, along with the required credentials. 
For example, from a UNIX-type machine with IPMI support, you might issue the command: 
ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P password chassis power reset 
where 
192.0.2.1
 is the IP address assigned to the Remote Power Management port and 
remoteresetuser 
and 
password
 are the credentials that you entered while enabling this feature. 
Step 2
Wait at least five minutes for the appliance to reboot. 
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