Cisco Cisco Email Security Appliance C170 Guia Do Utilizador

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Cisco IronPort AsyncOS 7.6 for Email Daily Management Guide
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Chapter 4      Quarantines
Configuring the Cisco IronPort Spam Quarantines Feature
Configuring Spam Notifications
Spam notifications are email messages sent to end users when they have messages in the Cisco IronPort 
Spam quarantine. Notifications contain a listing of quarantined spam or suspected spam for the user (or 
email addresses associated with that user in the LDAP repository, if user authentication is via LDAP, see 
). Notifications also include a link for users to use 
to view their quarantined messages. Once enabled, notifications are sent according to the schedule set 
here.
Spam notifications provide an alternative method for end-users to log into the quarantine. Users access 
the quarantine through the email notification they receive (if notifications are enabled for the 
quarantine). Clicking on any message subject logs the user into the web UI for the quarantine for the 
email address to which that notification was sent. This method of accessing the Cisco IronPort Spam 
Quarantine does not require LDAP or Mailbox authentication. Note that logging in through this method 
will not display quarantined messages for any other aliases the end-user may have unless the appliance 
is using a spam quarantine alias consolidation query for email notifications. If the notification was sent 
to a distribution list that is expanded after processing by the Cisco IronPort appliance, then multiple 
recipients may have access to the same quarantine for that list.
Because of the way the Cisco IronPort appliance generates spam notifications, users may receive 
multiple spam notifications for their email aliases or if they use multiple email addresses. You can use 
the alias consolidation feature to prevent some occurrences of multiple notifications. If you do not have 
an LDAP server or an active alias consolidation query set up, click the System Administration > 
LDAP link to configure your LDAP server settings and alias consolidation query string. 
For more 
information, see “LDAP Queries” in the Cisco IronPort AsyncOS for Email Advanced Configuration 
Guide
, as well as 
 in this guide.
To configure spam notifications sent to end users:
Step 1
Enable spam notifications by checking the checkbox labeled Enable Spam Notifications.