Cisco Cisco Email Security Appliance C690 Guia Do Utilizador
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User Guide for AsyncOS 9.7 for Cisco Email Security Appliances
Chapter 40 Testing and Troubleshooting
Working with Technical Support
What To Do Next
Make the file available to Support:
•
If you allow remote access to your appliance, technicians can access the packet capture files using
FTP or SCP. See
FTP or SCP. See
.
•
Email the file to Support.