Cisco Cisco Email Security Appliance C170 Guia Do Utilizador
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AsyncOS 9.1.2 for Cisco Email Security Appliances User Guide
Chapter 35 SenderBase Network Participation
Frequently Asked Questions
•
Data sent from your Cisco appliances will be sent to the Cisco SenderBase Network servers using
the secure protocol HTTPS.
the secure protocol HTTPS.
•
All customer data will be handled with care at Cisco. This data will be stored in a secure location
and access to the data will be limited to employees and contractors at Cisco who require access in
order to improve the company's email security products and services or provide customer support.
and access to the data will be limited to employees and contractors at Cisco who require access in
order to improve the company's email security products and services or provide customer support.
•
No information identifying email recipients or the customer's company will be shared outside of
Cisco Systems when reports or statistics are generated based on the data.
Cisco Systems when reports or statistics are generated based on the data.
Will sharing data impact the performance of my Cisco appliances?
Cisco believes that there will be a minimal performance impact for most customers. We record data that
already exists as part of the mail delivery process. Customer data is then aggregated on the appliance and
sent to SenderBase servers in batches, typically every 5 minutes. We anticipate that the total size of data
transferred via HTTPS will be less than 1% of the bandwidth of a typical company's email traffic.
already exists as part of the mail delivery process. Customer data is then aggregated on the appliance and
sent to SenderBase servers in batches, typically every 5 minutes. We anticipate that the total size of data
transferred via HTTPS will be less than 1% of the bandwidth of a typical company's email traffic.
When enabled, the Context Adaptive Scanning Engine (CASE) is used to collect and report the data
(regardless of whether or not Cisco anti-spam scanning is enabled).
(regardless of whether or not Cisco anti-spam scanning is enabled).
Note
If you choose to participate in the SenderBase Network, a “body scan” is performed on each message.
This happens regardless of whether a filter or other action applied to the message would have triggered
a body scan. See “
This happens regardless of whether a filter or other action applied to the message would have triggered
a body scan. See “
” for more information about body scanning.
If you have additional questions, please contact Cisco Customer Support. See
Are there other ways I can share data?
For customers wanting to do even more to help Cisco provide top quality security services, there is a
command that allows you to share additional data. This higher level of data sharing will also provide
attachment filenames in clear, unhashed text, as well as hostnames of URLs in messages. If you are
interested in learning more about this feature, please talk to your Systems Engineer or contact Cisco
Customer Support.
command that allows you to share additional data. This higher level of data sharing will also provide
attachment filenames in clear, unhashed text, as well as hostnames of URLs in messages. If you are
interested in learning more about this feature, please talk to your Systems Engineer or contact Cisco
Customer Support.