Cisco Cisco Packet Data Gateway (PDG) Guia De Resolução De Problemas
Managing inPilot Installation
Upgrading inPilot ▀
Cisco ASR 5000 Series inPilot Installation and Administration Guide ▄
OL-22993-01
Upgrading inPilot
This section provides instructions on how to upgrade the installed inPilot application.
I
MPORTANT
:
To perform the upgrade procedure explained in this section, you must be logged into the server as a
root user.
The upgrade procedure ensures that the database content is retained in the new installation. It also ensures that if there
are any pending files to be processed in the old installation, then those file are also made available in the new
installation.
are any pending files to be processed in the old installation, then those file are also made available in the new
installation.
I
MPORTANT
:
Before performing the upgrade process, ensure that the browser cache is cleared.
C
AUTION
:
Please contact your local support representative to ensure compatibility prior to upgrading.
I
MPORTANT
:
If the previous installation is inPilot then the installation script will cause upgrading the software to
inPilot and if the previously installed component is RDP then the script will cause upgrading to RDP.
The inPilot upgrade process is carried out in two steps:
1. Online Upgrade
2. Offline Upgrade
2. Offline Upgrade
The online upgrade is the conventional upgrade process. It will upgrade only last 7 days of available data i.e. it will get
the latest date for which data is available and upgrade the last 7 days data only from that date.
the latest date for which data is available and upgrade the last 7 days data only from that date.
Once the online upgrade is complete, offline upgrade starts in the background and it will upgrade all the remaining data
older than last 7 days.
older than last 7 days.
During the offline upgrade, there is a possibility of data outage. So, the reports older than last 7 days might be
inaccessible from GUI during this period. Once the offline upgrade is over, these reports will be visible again.
inaccessible from GUI during this period. Once the offline upgrade is over, these reports will be visible again.
The following steps describe how to upgrade the inPilot application:
Step 1
Stop the EDR file generation through L-ESS or HDD push. Run the following commands:
Check if the above commands return any pending input EDR files for the available gateways. If yes, wait for some time
(5-10 minutes) to let the inPilot process finish these pending EDR files. Check again, and repeat the procedure until
there are no pending EDR files for the available gateways. This is to make sure that you do not not stop any inPilot
process while processing.
(5-10 minutes) to let the inPilot process finish these pending EDR files. Check again, and repeat the procedure until
there are no pending EDR files for the available gateways. This is to make sure that you do not not stop any inPilot
process while processing.
Step 2
Stop the inPilot application using the following command from the <inpilot_install_dir>/starbi/bin directory: