Cisco Cisco Packet Data Gateway (PDG) Guia De Resolução De Problemas
Troubleshooting the System
▀ Detecting Faulty Hardware Using Component LEDs
▄ Cisco ASR 5000 Series System Administration Guide
OL-22969-02
Color
Description
Troubleshooting
Red
Card powered with
error(s) detected
error(s) detected
Errors were detected during the POSTs. It is likely that the errors were logged to the
system's command line interface during the boot process.
Refer to the Monitoring the System chapter of this reference for information on
determining the status of system hardware components.
system's command line interface during the boot process.
Refer to the Monitoring the System chapter of this reference for information on
determining the status of system hardware components.
None
Card is not receiving
power
power
Verify that the POWER LEDs on the PFUs are green. If they are not, refer to
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
the Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
Verify that the power source is supplying ample voltage and current to the
chassis.
chassis.
Verify that the card is properly installed per the instructions in the Hardware
Installation and Administration Guide.
Installation and Administration Guide.
If all of the above suggestions have been verified, it is possible that the PAC is
not functional. Please contact your service representative.
not functional. Please contact your service representative.
PAC Active LED States
The Active LED on the PAC indicates that the software is loaded on the card and that the card is ready for
operation.When the system first boots up, all installed PACs are booted into standby mode. The system must then be
configured as to which PACs should serve as redundant components (i.e., remain in standby mode) and which should
function as active components.
operation.When the system first boots up, all installed PACs are booted into standby mode. The system must then be
configured as to which PACs should serve as redundant components (i.e., remain in standby mode) and which should
function as active components.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 25.
PAC Active LED States
Color
Description
Troubleshooting
Green
Card is active
The first time power is applied to the system, all of the PACs should be booted
into the standby mode. Therefore, this LED should be off.
into the standby mode. Therefore, this LED should be off.
Blinking
Green
Green
Tasks or processes being
migrated from an active PAC to a
redundant/secondary PAC
migrated from an active PAC to a
redundant/secondary PAC
Verify that the Standby LED on a redundant PAC is also blinking green. If so,
there is an issue with the PAC that was active and is transferring its processes.
Refer to the Monitoring the System chapter of this reference for information on
determining the status of the PAC and system software processes and
functionality.
there is an issue with the PAC that was active and is transferring its processes.
Refer to the Monitoring the System chapter of this reference for information on
determining the status of the PAC and system software processes and
functionality.