Cisco Cisco Identity Services Engine 3315 Appliance Guia De Resolução De Problemas

Contributed by Josh Deuink, Cisco TAC Engineer.
Jun 21, 2013

Introduction
Prerequisites
     Requirements
     Components Used
Problem
Solution
Related Information

This document describes how to resolve the Unknown device issue with Apple devices. Some of the newer
Apple iDevices may be profiled as Unknown by Identity Services Engine (ISE) due to the absence of an
Organizationally Unique Identifier (OUI) in the ISE database. This article addresses one method to make
these devices profile correctly in your ISE deployment.

There are no specific requirements for this document.

Cisco ISE Release 1.1.x

Apple iOS devices

The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.

When some Apple iOS devices connect to an ISE deployment, they may be profiled as 'Unknown', which
prevents the application of Policies related to Apple iDevices from being applied.

The problem originates from newly manufactured Apple devices which use OUIs that are not yet present in
the ISE database.