Cisco Cisco Packet Data Gateway (PDG)
Troubleshooting
Detecting Faulty Hardware ▀
ASR 5500 System Administration Guide, StarOS Release 18 ▄
189
Table 22. DPC Run/Fail LED States
Color
Description
Troubleshooting
Green
Card powered up with no
errors detected.
errors detected.
None needed.
Blinking
Green
Green
Card is initializing and/or
loading software.
loading software.
This is normal operation during boot-up.
Red
Card powered up with
error(s) detected.
error(s) detected.
Errors were detected during the Power On Self Tests (POSTs). It is likely that
the errors were logged to the system's command line interface during boot.
the errors were logged to the system's command line interface during boot.
None
Card is not receiving power.
for troubleshooting information.
Verify that the power source is supplying ample voltage and current to the
chassis.
chassis.
Verify that the card is properly installed and licensed per the instructions in the
ASR 5500 Installation Guide.
ASR 5500 Installation Guide.
If all of the above suggestions have been verified, it is possible that the
DPC/UDPC or /DPC2/UDPC2 is not functional. Please contact your service
representative.
DPC/UDPC or /DPC2/UDPC2 is not functional. Please contact your service
representative.
DPC Active LED States
The Active LED on the DDPC/UDPCPC or /DPC2/UDPC2 indicates that the software is loaded on the card and that the
card is ready for operation. When the system first boots up, all installed DPC/UDPCs or /DPC2/UDPC2s are booted into
standby mode. The system must then be configured as to which DPC/UDPCs or /DPC2/UDPC2s should serve as
redundant components (remain in standby mode) and which should function as active components.
card is ready for operation. When the system first boots up, all installed DPC/UDPCs or /DPC2/UDPC2s are booted into
standby mode. The system must then be configured as to which DPC/UDPCs or /DPC2/UDPC2s should serve as
redundant components (remain in standby mode) and which should function as active components.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 23. DPC Active LED States
Color
Description
Troubleshooting
Green
Card is active.
The first time power is applied to the system, all of the DPC/UDPCs or
/DPC2/UDPC2s should be booted into the standby mode. Therefore, this LED
should be off.
/DPC2/UDPC2s should be booted into the standby mode. Therefore, this LED
should be off.
Blinking
Green
Green
Tasks or processes are being
migrated from an active DPC
to a standby DPC.
migrated from an active DPC
to a standby DPC.
Verify that the Redundancy LED on a standby DPC/UDPC or /DPC2/UDPC2 is
also blinking green. If so, there is an issue with the active DPC/UDPC or
/DPC2/UDPC2 and it is transferring its processes.
also blinking green. If so, there is an issue with the active DPC/UDPC or
/DPC2/UDPC2 and it is transferring its processes.
Refer to Monitoring the System for information on determining the status of the
DPC/UDPC or /DPC2/UDPC2 and system software processes and functionality.
DPC/UDPC or /DPC2/UDPC2 and system software processes and functionality.