Cisco Cisco ASR 5000
Exec Mode show Commands (Q-S)
▀ show support details
▄ Command Line Interface Reference, StarOS Release 18
5024
filename
is the actual file of interest.
username
is the user to be authenticated.
password
is the password to use for authentication.
host
is the IP address or host name of the server.
port#
is the logical port number that the communication protocol is to use.
If the filename is not specified with a .tar extension, it is automatically appended to the filename when the file
is created and a message is generated.
The content of the tar file is:
is created and a message is generated.
The content of the tar file is:
support_summary - An ASCII text file that contains the support detail information.
information.minicores.tar - A tar file that contains any minicore files found on the system. Minicore
files contain memory core dumps that are captured during some events. These core dumps provide
specific memory locations and other information about the event. This information is useful to the
technical support team in identifying where and when an event occurred along with its probably
cause.
specific memory locations and other information about the event. This information is useful to the
technical support team in identifying where and when an event occurred along with its probably
cause.
compress
Generates a compressed .tar.gz file for the output of the command.
| { grep grep_options
| more }
Pipes (sends) the output of this command to a specified command. You must specify a command to which the
output of this command will be sent.
For details on using the
output of this command will be sent.
For details on using the
grep
and
more
commands, refer to the Regulating a Command’s Output section of
the Command Line Interface Overview chapter.
Usage
Use this command to obtain extensive system information for use in troubleshooting. This command does the
work of over 30 separate commands, which saves time and ensures that all of the information needed is
collected and displayed in the same order every time.
In addition to the information provided, the show support details command includes information that is not
otherwise accessible to users but that is helpful in the swift resolution of issues.
work of over 30 separate commands, which saves time and ensures that all of the information needed is
collected and displayed in the same order every time.
In addition to the information provided, the show support details command includes information that is not
otherwise accessible to users but that is helpful in the swift resolution of issues.
Example
The following command displays the system information on your console.
show support details
The following command displays the information on your console and also writes it to the local device
(pcmcia1 in this case) and includes the mini core dumps, using the filename
(pcmcia1 in this case) and includes the mini core dumps, using the filename
r-p_problem.tar
:
show support details to file /pcmcia1/r-p_problem.tar
The following command displays the information on your console and also writes it to an FTP server (named
host), placing the file in the dir directory and includes the mini core dumps, using the filename
host), placing the file in the dir directory and includes the mini core dumps, using the filename
re_problem.tar
:
show support details to file ftp://host/dir/re_problem.tar