Cisco Cisco Aironet 350 Wireless LAN Client Adapter

CSCin16714—Smartcard reader fails to work in Toshiba PC

The Toshiba Satellite Pro 6000 Series detects an inserted smartcard reader but is unable to allocate 
resources. A fix for this issue is available from Microsoft. Refer to Microsoft Knowledge Base 
Article #Q310772 at the following URL for details:

CSCdx83279—Smartcard reader not recognized after Windows XP resumes from hibernation

If you are using EAP-SIM authentication on a computer running Windows XP, your smartcard 
reader may not be recognized after Windows resumes from hibernation, and one or more error 
messages may appear. To resolve this problem, reboot your computer or configure it so that it does 
not enter hibernate mode.

If you are a Cisco registered user, you can use the Cisco TAC Software Bug Toolkit, which consists of 
three tools (Bug Navigator, Bug Watcher, and Search by Bug ID Number) that help you to identify 
existing bugs (or caveats) in Cisco software products. 

Access the TAC Software Bug Toolkit today at:

For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at

Select Wireless Troubleshooting Center under Tools & Utilities.

For more information about Cisco Aironet client adapters, refer to version -05 of the Cisco Aironet 
Wireless LAN Client Adapters Installation and Configuration Guide for Windows at the following URL:

Cisco provides several ways to obtain documentation, technical assistance, and other technical 
resources. These sections explain how to obtain technical information from Cisco Systems.

You can access the most current Cisco documentation on the World Wide Web at this URL: