Cisco Cisco ASA 5555-X Adaptive Security Appliance Guia De Informação
Rob Hendriks
IT Manager
Rijksmuseum
IT Manager
Rijksmuseum
Customer Case Study
Solution
The museum deployed a new network throughout the building. It chose an open-
standard, Cisco® Unified Access wired and wireless network that could support visitor
bring-your-own-device (BYOD) requirements, enterprise IP telephony, and new
future services. Imtech, a Cisco partner and technology provider to the Rijksmuseum,
installed the network and manages it on an ongoing basis.
standard, Cisco® Unified Access wired and wireless network that could support visitor
bring-your-own-device (BYOD) requirements, enterprise IP telephony, and new
future services. Imtech, a Cisco partner and technology provider to the Rijksmuseum,
installed the network and manages it on an ongoing basis.
The network includes a Cisco Identity Services Engine (ISE), Cisco Catalyst® 3750
Series Switches, 150 Cisco Aironet® 3700 Series Access Points with High Density
Experience (HDX) CleanAir® support for 80MHz channels, and Cisco Unified
Communications. In addition to ISE, further security is provided via two Cisco ASA
5500-X Series Next-Generation Firewalls.
Series Switches, 150 Cisco Aironet® 3700 Series Access Points with High Density
Experience (HDX) CleanAir® support for 80MHz channels, and Cisco Unified
Communications. In addition to ISE, further security is provided via two Cisco ASA
5500-X Series Next-Generation Firewalls.
The choice of access points was important for the museum because they had to be
concealed from sight, in sub-optimal locations above ceilings, behind walls, or below
floors. This major challenge was overcome with Aironet 3700 Series access points,
which have a purpose-built, innovative chipset with best-in-class RF architecture for
high-performance enterprise networks.
concealed from sight, in sub-optimal locations above ceilings, behind walls, or below
floors. This major challenge was overcome with Aironet 3700 Series access points,
which have a purpose-built, innovative chipset with best-in-class RF architecture for
high-performance enterprise networks.
Within the Rijksmuseum, the Cisco Aironet 3700 Series access points could be
packed relatively closely together to provide the high levels of connectivity required for
peak visitor levels, without signals being impaired by walls, floors, and other barriers.
packed relatively closely together to provide the high levels of connectivity required for
peak visitor levels, without signals being impaired by walls, floors, and other barriers.
Mobile apps, which allow visitors to take virtual guides through the museum, are
supported by the wireless technology. Visitors can access information either with
their own devices or with iPads that they can rent from the museum.
supported by the wireless technology. Visitors can access information either with
their own devices or with iPads that they can rent from the museum.
Results
Since the thorough renovation that was completed in 2013, the museum exhibits
a mixed display of art and historically relevant objects to tell the story of art and its
context. The Rijksmuseum philosophy is that the 1.3 million objects it holds are of
great historical value and should be shared with the Dutch people.
a mixed display of art and historically relevant objects to tell the story of art and its
context. The Rijksmuseum philosophy is that the 1.3 million objects it holds are of
great historical value and should be shared with the Dutch people.
Consequently, the visitor experience now starts before one even enters
the building. The museum offers many of its works of art as high-resolution
images that can be downloaded from its website, for sharing and personal use.
“Technology helps us get more people to visit the museum. We share the art
online, in high resolution, because we think people who come to the museum
would want to see the real thing,” says Hendriks.
the building. The museum offers many of its works of art as high-resolution
images that can be downloaded from its website, for sharing and personal use.
“Technology helps us get more people to visit the museum. We share the art
online, in high resolution, because we think people who come to the museum
would want to see the real thing,” says Hendriks.
Once inside, the Cisco network allows visitors to gain access to information and
guide notes throughout their tour of the museum. Via the wireless network, visitors
have access to a treasure trove of additional background information on their own
smartphones or tablets. One major source is the museum website, which is as useful
to visitors inside the Rijksmuseum as it is to those outside.
guide notes throughout their tour of the museum. Via the wireless network, visitors
have access to a treasure trove of additional background information on their own
smartphones or tablets. One major source is the museum website, which is as useful
to visitors inside the Rijksmuseum as it is to those outside.
Each day 10,000 to 15,000 visitors have to be able to access the network,
everywhere in the building and including peak hours. And it’s not just visitors who
rely on the infrastructure. The museum has LED lighting that facilities management
staff can adjust remotely over the network, using an iPad, to improve the way
objects are displayed, for example.
everywhere in the building and including peak hours. And it’s not just visitors who
rely on the infrastructure. The museum has LED lighting that facilities management
staff can adjust remotely over the network, using an iPad, to improve the way
objects are displayed, for example.
This richer visitor experience is helping the Rijksmuseum exceed audience
expectations, with visitor numbers soaring from one million previously to 2.4 million
in the first 10 months since re-opening. Hendriks says: “It’s extremely important for
us because, even for ticket sales, we need the network.”
expectations, with visitor numbers soaring from one million previously to 2.4 million
in the first 10 months since re-opening. Hendriks says: “It’s extremely important for
us because, even for ticket sales, we need the network.”
Behind the scenes, the Cisco ISE allows Rijksmuseum to give secure network access
to a wide range of users, from office staff and visitors to facilities and maintenance
teams, simply by adding profile-based policies. Employees can safely on-board
guests without needing to call upon the IT team.
to a wide range of users, from office staff and visitors to facilities and maintenance
teams, simply by adding profile-based policies. Employees can safely on-board
guests without needing to call upon the IT team.
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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