Cisco Cisco Process Orchestrator 3.0 Guia Do Utilizador
7-8
Cisco Process Orchestrator User Guide
OL-30196-01
Chapter 7 Authoring Processes
Authoring Task Activities
•
Human interaction tasks are steps in a workflow where a human needs to take action. For more
information, see
information, see
.
Authoring Task Activities
A process workflow consists of one or more activities that can be executed by the product. An activity
definition contains actions and any other information required for the product to execute it.
definition contains actions and any other information required for the product to execute it.
To add an activity that creates a new task or acts on an existing task within a process workflow:
Step 1
In the Process Editor, choose Toolbox > Tasks, choose the appropriate activity, then drag and drop the
activity onto the Workflow pane.
activity onto the Workflow pane.
•
Use IT Records activities to create workflows that handle basic IT functions. To access these
activities, choose Toolbox > Tasks - IT Records > [Activity Name].
activities, choose Toolbox > Tasks - IT Records > [Activity Name].
•
Use user interaction activities to create workflows that handle functions that require human
interaction. To access these activities, choose Toolbox > Tasks - User Interactions > [Activity
Name].
interaction. To access these activities, choose Toolbox > Tasks - User Interactions > [Activity
Name].
Step 2
On the [Activity Name] property pages, define the properties.
Note
For information about the property field parameters, see the online help.
•
Click the Assignment tab to modify individuals or groups of individuals assigned to the task and
other assignment properties.
other assignment properties.
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Click the Parameters tab to define parameters for a specific task.
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Click the Categories tab to:
–
Assign a category to the task or change existing category assignments.
–
Check the Task should inherit process categories check box to inherit the categories assigned
to the process.
to the process.
•
Click the External tab to specify the external incident management system information to support
the synchronization between Process Orchestrator and the system that the customer is using.
the synchronization between Process Orchestrator and the system that the customer is using.
•
Click the Web Form tab to apply a specific XSL transformation to the task XML. XSLT
transformation is used to convert XML text to the HTML web pages used by the Web Console (see
transformation is used to convert XML text to the HTML web pages used by the Web Console (see
)
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Click the Knowledge Base tab to assign a knowledge base article to the object.
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Click the buttons on the Result Handlers tab to manage the Condition Branches on the workflow.
Step 3
Click Save
to save the activity definition.