Cisco PowerKEY CableCARD Module Referências técnicas

 7.  To page up or page down within the diagnostic screens, press 

/

 

or 

/

, based on the type of remote control you are using.

  8.    To exit, press the 

 button.

Complete these steps when staging DHCTs that have been returned from the 
field.

 1.  Connect the DHCTs to the plant; then, wait for them to either boot into DHCT 

ready mode or into Brick mode.

 2.  Scan the DHCTs into the billing system and take them out of service. The 

DHCTs will display the Brick mode indicator. 

 3.  Power on the DHCT. 
 4.  Check the IPPV Information page of the CableCARD diagnostic screens for 

stranded impulse pay-per-view (IPPV) events. If the EID field is greater than 
0 (zero), you have stranded IPPV events. Select one of the following options:

   

  If the EID field shows 0, go to step 5.

   

 If the EID field shows any number other than 0, complete the following  

 actions:

      a) Tag the SSC DHCT. 
      b) When ready, complete the procedure”Clearing Stranded IPPV Events from 

     SSC DHCTs” for all DHCTs you have tagged.

 5.  Are you using Brick mode?
   

 If 

, go to step 6.

   

 If 

, go to step 7.

 6.  If you are using Brick mode, do the following: 
    a)  

Activate the Staging Toolkit.

    b)  

Clear the SARA menu settings by pressing either the 

 button or 

  

the 

 button (based on the type of remote control you are using) 

   and entering the 

 PIN.

 If the DHCT does not accept the PIN, press the EXIT button and start 

   this procedure over from step 6a.

    c)  

Wait for the LED to display 

.

    d) Exit the Staging Toolkit, and go to step 8.
 7.  If you are not using Brick mode, clear the SARA menu settings using the billing 

system or the DNCS. This method will clear all stored content on DVR DHCTs.

 If you are using the DNCS method, complete the following:

  

a) 

  Click 

the 

 tab and select 

.

  

b) 

  Select 

 and click 

.

    c)   

Enter the Media Access Control (MAC) address of the DHCT; then, click 

   

. 

 8.  Move the DHCTs into an authorized status in accordance with your site  

process. Wait for the DHCTs to show the correct indication (DHCT ready or 
Brick mode).

 9.  Connect the CABLE OUT port on the DHCT to a TV and verify authorized 

channels.

10. Do authorized channels appear?
   

 If 

, go to step 11.

   

 If 

, send a ModifyDhctConfiguration (modDhctConfig -s) hit using your 

  billing system. The EMM ISE column increments by 4 or more, and authorized 
 channels 

appear.

 11. Place the DHCTs into the warehouse inventory according to your site  process.

Complete these steps to clear stranded IPPV events.

 1.  Check the billing system to make sure that this DHCT has an account status 

that corresponds to

.

 2.  Press the 

 button on the DHCT and check for an IP address.

   

 Do not go to step 3 without verifying the IP address. An IPPV poll will 

not work if the DHCT does not have an IP address. 

 3.  Send an IPPV poll in accordance with your site process.
 4.  Use the IPPV Information screen to determine if you have any remaining 

stranded IPPV events. If the EID field is greater than 0, then you still have 
stranded IPPV events. Repeat this procedure from step 1. Do not proceed 
to step 5 until you have verified that you do not have any remaining stranded 
IPPV events.

 5.  Place the DHCTs out-of-service, disconnect them, and return them to the 

original group of field-return DHCTs. Go back to the 

 section and repeat the procedure from step 5.

Complete these steps if you have DHCTs that did not stage. 

 1.  Verify the PowerKEY

®

 provisioning by displaying the first CA screen of the 

CableCARD module. Verify the number of EMM messages received and 
validated by the CableCARD module and that those numbers match your site’s 
standard numbers. If the number of EMMs process is zero, the CableCARD 
module has yet to receive the EMM messages.

 If DHCTs do not authorize after receiving the ModifyDhctConfiguration 

(modDhctConfig -s) transaction, verify that the FDC signal on the Status 
Summary diagnostic screen is between +10 dBmV and -10 dBmV.  If the FDC 
signal is OK, send an “instant hit” from either the billing system (if possible) 
or from the DNCS.

 2.  Check the status of the conditional access for the CableCARD module. The 

CA status (Status) will be in one of the following states:

   

—Desired value; PowerKEY CA launched successfully

   

—CA stream is not available

   

—CA stream is available, but waiting for Time 

 GBAMs

   

—CableCARD module is not provisioned in the headend

   

—Initialization error or an internal problem while attempting to    

    receive the status                                                                                                             

3.   Verify that you can receive high-value copy-protected services (those services 

with copy-protection settings of copy once or copy never).

When the SSC DHCT (including the CableCARD module) has booted and finished 
downloading software, it will exhibit one of the following indications: 

 

  Brick Mode indicator [----]. 

 

  DHCT ready indicator [the time of day (clock)]. 

 

 

                                                                                                            

 Binding is a DNCS function that matches the CableCARD module’s ID 

to its host’s ID to ensure that the host device conforms to the copy-protection 
rules defined by the Copy Control Information (CCI). You must bind a CableCARD 
module to its host before the host can receive high-value copy-protected 
services  (those copy-protected services with copy protection settings of 
copy once or copy never).                                   

Cisco Systems, Inc. 

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Lawrenceville, GA 30042 

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URL: www.cisco.com/go/trademarks.

CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc.

Other third party trademarks mentioned are the property of their respective owners.

Product and service availability are subject to change without notice.

The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

© 2007, 2009, 2012 Cisco Systems, Inc. All rights reserved.

October 2012 

Printed in United States of America 

Part Number 78-4019477-01 Rev C