Cisco Headend System Release 3.2 Guia Da Instalação
Chapter 15 Troubleshooting
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4017650 Rev C
Enable Tracing on the Application Server
Introduction
The Application Server includes a tracing function, which tracks the flow of
information through Application Server processes. In order to capture this
information to a log file, you must enable tracing on the Application Server. Cisco
Services may request that you enable tracing so you can capture this information for
diagnostic purposes.
information through Application Server processes. In order to capture this
information to a log file, you must enable tracing on the Application Server. Cisco
Services may request that you enable tracing so you can capture this information for
diagnostic purposes.
This section provides procedures to enable and disable the tracing function and to
specify the level of detail that you want to include in the log file.
specify the level of detail that you want to include in the log file.
Understanding Trace Levels
You can choose to trace varying information with varying degrees of detail. You do
this through the use of trace levels. Trace levels let you specify how much
information you want to include in the log file. The following table provides valid
trace levels.
this through the use of trace levels. Trace levels let you specify how much
information you want to include in the log file. The following table provides valid
trace levels.
Trace Level
Definition
0
Reports only errors. This level is always turned on by default whenever
tracing is enabled.
tracing is enabled.
1
Reports errors and debug information.
2
Reports errors, debug information, and flow information.
The trace.cfg File
The Application Server contains a file called/dvs/appserv/tmp/trace.cfg. This file
contains commands that let you specify the following options:
contains commands that let you specify the following options:
Whether to enable or disable tracing for a specific process
The amount of detail that you want to capture to a log file
In order to enable or disable tracing or to change the trace levels for a process,
you must edit the trace.cfg file
you must edit the trace.cfg file
After you make changes to the trace.cfg file, you can run the
/dvs/appserv/bin/tools/showTracing utility to put the changes into effect. If you
do not run the showTracing utility, any changes that you made to the trace.cfg file
may not take effect immediately. It is not necessary to restart any Application Server
processes for changes to take effect.
/dvs/appserv/bin/tools/showTracing utility to put the changes into effect. If you
do not run the showTracing utility, any changes that you made to the trace.cfg file
may not take effect immediately. It is not necessary to restart any Application Server
processes for changes to take effect.