Cisco Cisco Unified Service Statistics Manager 9.0
5
Release Notes for Cisco Unified Service Statistics Manager 9.0
OL-27657-01
Known and Resolved Problems
CSCsq70177
continued
•
For any device that you do not see in Service
Statistics Manager reports, do the following in
Operations Manager:
Statistics Manager reports, do the following in
Operations Manager:
–
Verify that the device state is Monitored. If it is
not, perform any troubleshooting steps provided
in the Operations Manager online help to ensure
that the device goes to the Monitored state.
not, perform any troubleshooting steps provided
in the Operations Manager online help to ensure
that the device goes to the Monitored state.
–
Confirm that data for the device exists in
Operations Manager by creating a performance
graph for it.
Operations Manager by creating a performance
graph for it.
•
After devices in Operations Manager reach the
Monitored state, retrigger discovery from Service
Statistics Manager.
Monitored state, retrigger discovery from Service
Statistics Manager.
CSCts02051
Data for user defined call categories are not
collected.
collected.
After upgrade from SSM version 8.5 to 8.6, the call
volume by cluster and call volume by device pool data
are not collected for the user defined call categories.
volume by cluster and call volume by device pool data
are not collected for the user defined call categories.
Workaround:
Restart the SSM agent.
CSCts25240
SSM data is not matching with SM data at 23:00
hrs in high load.
hrs in high load.
In co-existence performance system, when the call load
is higher (500 calls/minute), at 23:00 hour of a day SSM
data does not match the SM data.
is higher (500 calls/minute), at 23:00 hour of a day SSM
data does not match the SM data.
Symptom:
Traffic Summary - Hour of Day report shows lower calls
at 23:00 hours at high call volume.
at 23:00 hours at high call volume.
Workaround:
Create a custom traffic summary report for the previous
two days, after which, for the same day at 23:00 hrs, the
data matches.
two days, after which, for the same day at 23:00 hrs, the
data matches.
CSCub60456
Problems pertaining to old reports and views
after upgrade to SSM 9.0.
after upgrade to SSM 9.0.
The old views and reports created by specifying elements
of the deprecated monitor types, namely, Channel based
trunk usage and Gateway utilization are rendered invalid
since the old monitor instances are deleted from the
database after the upgrade to SSM 9.0
of the deprecated monitor types, namely, Channel based
trunk usage and Gateway utilization are rendered invalid
since the old monitor instances are deleted from the
database after the upgrade to SSM 9.0
After the upgrade the views and reports must be rendered
invalid. The reports and views should be either deleted
and re-created or re-edited to Point to the new elements
after SSM discovery.
invalid. The reports and views should be either deleted
and re-created or re-edited to Point to the new elements
after SSM discovery.
Workaround:
You should edit or recreate then view or reports which
were created before to upgrade by selecting the elements.
were created before to upgrade by selecting the elements.
Stop and Start SSM 9.0.
Table 1
Known Problems in Service Statistics Manager 9.0
Bug ID
Summary
Explanation