Cisco Cisco Unified Operations Manager 8.0 Folheto
Customer Case Study
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Figure 5. Service Quality Alert in UOM
Performance Analysis with Cisco Unified Service Statistics Manager
USSM uses the raw data collected by UOM and USM to consolidate performance statistics from a variety of devices,
applications, and systems. USSM provided a performance analysis window, reporting no major performance and
capacity issues during the five-day event. USSM allowed administrators to gain insight into a variety of key
performance metrics, such as call volume, call quality, Communications Manager resource utilization, gateway
utilization, and IP SLAs, on a daily basis. Figure 6 displays the daily resource utilization statistics for
Communications Manager.
Figure 6. USSM Daily Resource Utilization Report for Communications Manager
Results
Cisco used its own management products in the Cisco Unified Communications Management Suite to make sure
that the CiscoLive Barcelona 2010 event was a success. The management solution provided significant diagnostic
time savings and high network reliability by providing real-time monitoring for the Unified Communications network at
CiscoLive Barcelona 2010.