Cisco Cisco Prime Unified Service Monitor 9.0 Ficha De Dados
Data Sheet
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Figure 2. Cisco Unified Service Monitor: Stream Correlation Report
Features and Benefits
Voice-Quality Measurements and Alerts
Cisco Unified Service Monitor monitors voice-quality measurements in a voice-over-IP (VoIP) network and produces
alerts based on measurements exceeding preset thresholds. Key voice-call characteristics such as codec type and
characteristics, jitter, and packet loss are collected and reported.
The phone-based Cisco VTQ solution provides user-experience metrics at the end of all active calls in the network,
expressed as a mean-opinion-score (MOS) calculated value. Real-time MOS values can be produced every 60
seconds for monitored active calls using Cisco 1040 Sensors and the Cisco Network Analysis Module. Threshold-
based alerts are sent to upstream applications such as Cisco Unified Operations Manager or a manager-of-
managers application.
Thresholds
Cisco Unified Service Monitor allows you to set thresholds based on device types and codec types, incorporates
support for Cisco Unified Communications Manager 8.5, and includes reporting data export. Alerts are sent to
upstream applications such as Cisco Unified Operations Manager when a MOS threshold is violated.
Call Classification
Cisco Unified Service Monitor allows you to classify calls based on dial plan per cluster. Call classification has
default system-defined call categories and also allows you to define call categories to suit their deployment. Cisco
Unified Service Monitor can classify calls to multiple categories to help ensure that users can track calls based on
call types. The on-demand CDR reports provide a rich set of filters to generate important call information to facilitate
detailed analysis.
Integration with Cisco Unified Operations Manager
Integration with Cisco Unified Operations Manager allows you to send near real-time alerts through Simple Network
Management Protocol (SNMP) traps, email, paging, and syslog messages to notify administrators of call-quality
degradation. Cisco Unified Operations Manager also allows you to simulate synthetic voice traffic using the Cisco
IOS
®
Software IP service-level agreement (SLA) feature and to perform path analysis between the devices where the
endpoints are connected in order to troubleshoot network problems that result in user-experience degradation. For
more information, please visit
http://www.cisco.com/go/cuom
.