Cisco Cisco Prime Unified Service Monitor 9.0 Ficha De Dados
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Cisco Unified Service Monitor 1.1
Cisco
Unified Service Monitor 1.1 provides a low-cost, reliable method of monitoring and evaluating the quality of
voice in Cisco Unified Communications solutions. It continuously monitors active calls supported by the Cisco
Unified Communications system and provides near- real-time notification when the voice quality of a call fails to
meet a user-defined quality threshold. Cisco Unified Service Monitor 1.1 is part of the Cisco Unified Communications
Management Suite.
The Cisco Unified Communications system of voice and IP Communications products and applications allows organizations to
communicate more effectively—helping them to streamline business processes, reach the right resource the first time, and improve the
profit line. The Cisco Unified Communications portfolio is an integral part of the Cisco Business Communications Solution—an integrated
solution for organizations of all sizes which also includes network infrastructure, security, and network management products, wireless
connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner
financing packages, and third-party communications applications.
PRODUCT OVERVIEW
Cisco Unified Service Monitor 1.1 evaluates and provides quality-of-voice metrics associated with active calls in a monitored network. It is
a part of the Cisco Unified Communications Management Suite that provides real-time management information and diagnostic
capabilities.
FEATURES AND BENEFITS
To understand a user’s experience with voice quality, it is imperative to measure voice quality for voice calls and report issues in near-real
time. To this end, Cisco Unified Service Monitor provides near-real-time voice quality alerts. Some of its key features are as follows (see
also Figure 1):
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Real-Time Voice Quality Monitoring—Cisco Unified Service Monitor helps network managers more effectively manage their Cisco
Unified Communications system by providing near-real-time information about the user experience associated with active phone calls in
their network. The user experience is expressed as a Mean Opinion Score (MOS) that is calculated based on the ITU G.107 standard.
The user experience is captured, analyzed, and reported as an MOS score every 60 seconds.
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Real-Time Voice Quality Alerts—Cisco Unified Service Monitor monitors service quality by analyzing Real-Time Transport Protocol
(RTP) streams flowing between IP phones. If the MOS value, computed in real time, violates a user-defined threshold, a Simple
Network Management Protocol (SNMP) trap is generated and sent to Cisco Unified Operations Manager or to a customer’s Manager of
Managers. The Cisco Unified Operations Manager uses this information by presenting service-quality (quality of voice) alerts on its
dashboard on a near-real-time basis and assisting in further diagnostics to help resolve any underlying problems.
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Ease of Installation and Use—The Cisco 1040 Sensor deployment and configuration is similar to that of Cisco Unified IP phones: it uses
IEEE 802.3af standard Power over Ethernet (PoE), obtains its configuration information and downloads it from a Trivial FTP (TFTP)
server that can be the same one used by other Cisco Unified Communications components, and uses Skinny Client Control Protocol
(SCCP) to help ensure continuous communication with Cisco Unified Service Monitor.
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Scalability and Redundancy—Each copy of Cisco Unified Service Monitor central software supports up to 50 sensors. Multiple
instances of Cisco Unified Service Monitor can be installed in a network to provide a distributed and redundant voice quality monitoring
mechanism. Each Cisco 1040 Sensor can monitor 80 RTP streams, the switch can be configured to span ingress and egress traffic, the