Cisco Cisco Agent Desktop 8.5 Guia De Configuração Rápida
Introduction
November 2013
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If one or more of the switches in the network do not support RSPAN but have agent
phones connected, the only other option is to add another VoIP Monitor server to the
installation and connect it to the switch, configuring another SPAN session on that
switch as shown in
phones connected, the only other option is to add another VoIP Monitor server to the
installation and connect it to the switch, configuring another SPAN session on that
switch as shown in
Figure 12.
Using RSPAN to capture traffic from IP phones on multiple switches