Cisco Cisco Computer Telephony Integration Option 8.5 Guia De Referência
6-2
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6 Constants and Status Codes
Failure Indication Message Status Codes
E_CTI_NEW_
SESSION_ OPENED
SESSION_ OPENED
This session is being terminated due to a
new session open request from the client.
new session open request from the client.
11
E_CTI_FUNCTION_
NOT_ AVAILABLE
NOT_ AVAILABLE
A request message was received for a
function or service that was not granted to
the client.
function or service that was not granted to
the client.
12
E_CTI_INVALID_
CALLID
CALLID
A request message was received with an
invalid CallID value.
invalid CallID value.
13
E_CTI_PROTECTED_
VARIABLE
VARIABLE
The CTI client may not update the
requested variable.
requested variable.
14
E_CTI_CTI_SERVER_
OFFLINE
OFFLINE
The CTI Server is not able to function
normally. The CTI client should close the
session upon receipt of this error.
normally. The CTI client should close the
session upon receipt of this error.
15
E_CTI_TIMEOUT
The CTI Server failed to respond to a
request message within the time-out period,
or no messages have been received from the
CTI client within the IdleTimeout period.
request message within the time-out period,
or no messages have been received from the
CTI client within the IdleTimeout period.
16
E_CTI_UNSPECIFIED_
FAILURE
FAILURE
An unspecified error occurred.
17
E_CTI_INVALID_
TIMEOUT
TIMEOUT
The IdleTimeout field contains a value that
is less than 20 seconds (4 times the
minimum heartbeat interval of 5 seconds).
is less than 20 seconds (4 times the
minimum heartbeat interval of 5 seconds).
18
E_CTI_INVALID_
SERVICE_MASK
SERVICE_MASK
The ServicesRequested field has unused
bits set. All unused bit positions must be
zero.
bits set. All unused bit positions must be
zero.
19
E_CTI_INVALID_
CALL_MSG_MASK
CALL_MSG_MASK
The CallMsgMask field has unused bits set.
All unused bit positions must be zero.
All unused bit positions must be zero.
20
E_CTI_INVALID_
AGENT_ STATE_
MASK
AGENT_ STATE_
MASK
The AgentStateMask field has unused bits
set. All unused bit positions must be zero.
set. All unused bit positions must be zero.
21
E_CTI_INVALID_
RESERVED_ FIELD
RESERVED_ FIELD
A Reserved field has a non-zero value.
22
E_CTI_INVALID_
FIELD_ LENGTH
FIELD_ LENGTH
A floating field exceeds the allowable
length for that field type.
length for that field type.
23
E_CTI_INVALID_
DIGITS
DIGITS
A STRING field contains characters that
are not digits (“0” through “9”).
are not digits (“0” through “9”).
24
E_CTI_BAD_
MESSAGE_ FORMAT
MESSAGE_ FORMAT
The message is improperly constructed.
This may be caused by omitted or
incorrectly sized fixed message fields.
This may be caused by omitted or
incorrectly sized fixed message fields.
25
E_CTI_INVALID_
TAG_FOR_MSG_
TYPE
TAG_FOR_MSG_
TYPE
A floating field tag is present that specifies
a field that does not belong in this message
type.
a field that does not belong in this message
type.
26
E_CTI_INVALID_
DEVICE_ID_ TYPE
DEVICE_ID_ TYPE
A DeviceIDType field contains a value that
is not in
is not in
.
27
Table 6-1
Status Codes (continued)
Status Code
Description
Value