Cisco Cisco Unified Contact Center Enterprise 9.0(1)

In the Configuration Manager menu, select Tools > Wizards > Application Wizard. The
Routing window appears.

Choose the type of application you want to set up (Pre-Routing or Post-Routing) and click Next
to continue. The Routing Client and Dialed Number window appears, displaying information
about all the configured routing clients of the type you selected.

Figure 43: Application Wizard - Routing Client and Dialed Number

Specify the following:

•

Routing Client. Click to select one or more routing clients for the application. (A check
mark to the left of the routing client indicates it is selected.)

•

Dialed Number. Click the row and select a number from the drop-down list or enter a new
dialed number value.

Note: You must specify a dialed number for each routing client selected.

Click Next. The Peripheral window appears.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)