Cisco Cisco Unified Contact Center Enterprise 9.0(1)

How to Assign Users to a Feature Control Set

The system administrator can assign users to a feature control set:

Start the Configuration Manager by selecting Start > All Programs > Cisco Unified CCE
Tools > Administration Tools > Configuration Manager. The Configuration Manager dialog
opens.

Select Tools > List Tools > User List.

Select the user to whom feature control set is to be assigned.

Note: If no users appear, add the user(s) using the User List tool.

On the Attribute tab, select the feature set for the selected user.

Click Save when you are finished assigning feature sets.

How to Select Script Nodes for a Feature Control Set

To select script nodes:

Select the name of the feature control set to be assigned.

Select the Attributes tab.

Select Advanced (under Script Editor).

In the Script Editor Feature Control dialog, select the nodes for this feature control set and an
edit option (Full Edit or Quick Edit).

Click OK.

Click Save.

Validating Configuration Data

After making changes or additions to your configuration, you must always check that it is
internally consistent and complete.

Note: It is especially important to perform integrity checks if you have imported data from
another source.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)