Cisco Cisco Unified Contact Center Enterprise 9.0(2)

routing targets....

updating

records in the database tables....

route....

user variables

about....

defining....

using

Application Wizard....

Bulk Configuration tools....

Configuration Manager....

, 

Explorer tools....

List tools....

miscellaneous tools....

wizards....

variables

Expanded Call Context (ECC)....

user....

viewing

agent distributions....

agent record....

deleted records....

dialed number/script selectors....

network trunk group....

NIC and its routing client(s)....

PG records....

security settings....

selected NIC's physical interface controller
properties....

selected routing client properties....

service....

skill group....

VRU configuration tools, about....

VRU Currency List tool....

Attributes tab....

VRU Currency List box....

VRU Defaults List tool

about....

Attributes tab....

VRU Currency List box....

VRU Locale....

VRU Locale List tool

about....

Attributes tab....

VRU Locales List box....

VRU port maps, data description....

VRU scripts, configuring....

windows, Insert and Edit....

wizards, using....

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)