Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

The status of the migration process indicates that the database connection has been verified. A
warning appears, advising you not to interrupt data migration once it starts.

Click Yes and the Common Ground data migration begins.

The Migration Progress bar displays the progress of the migration while the Description field
displays migration status messages.

Errors are displayed in bold, red, italic text.

Warnings are displayed in bold, magenta, italic text; and are repeated at the end of the migration.

Note: Warnings do not stop the migration process and the upgraded database is still usable. On
the other hand, errors stop the migration process and leaves the database in a corrupt state. You
must restore the database from the backup you made before running EDMT if an error is
encountered and you must run EDMT again after fixing whatever error is detected.

Click Exit to close the EDMT.

Technology Refresh EDMT Wizard sequence

In the case of a Technology Refresh upgrade, EDMT must be installed and configured on the
new 

 (http://www.cisco.com/en/US/products/

sw/custcosw/ps1001/products_user_guide_list.html) compliant destination database server
machine. Once installed and configured, running EDMT automatically performs a backup of
the Unified ICM/Contact Center source database onto the new destination server.

• Before running EDMT set the Maximum file size for the data files on the source database to

Unrestricted growth. See 

• If the reporting capabilities on a system with a single HDS must be maintained throughout

the upgrade, it is necessary to create a temporary HDS database.

After you select the Technology Refresh migration type and click Next, the following sequence
of dialogs appears, starting with the Database Connection dialog.

Note: Once you click Next on the Migration Version/Type dialog, the title of the application
changes to add the type of migration. Thus, the title becomes "Cisco Unified ICM/Contact
Center Enhanced Database Migration Tool: Technology Refresh."

This dialog requires you to enter the information necessary for the EDMT to connect to the
migration source and migration destination database servers during a Technology Refresh
migration.

Upgrade Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 9.0(1)