Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação
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Remote Silent Monitoring Installation and Administration Guide
C H A P T E R
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System Requirements
System requirements for RSM can be found in the Hardware and System Software
Specification (Bill of Materials), Cisco Unified ICM/Unified CC Enterprise &
Hosted Editions document for Unified CCE Release 7.2(x) or 7.5(x), located at
Specification (Bill of Materials), Cisco Unified ICM/Unified CC Enterprise &
Hosted Editions document for Unified CCE Release 7.2(x) or 7.5(x), located at
Cisco Hardware and Software Requirements
In addition to the RSM requirements, ensure that the specifications for Cisco's
Unified Communications Manager (Unified CM) and Unified CCE are also met
before installing RSM. Refer to the Hardware and System Software Specification
(Bill of Materials), Cisco Unified ICM/Unified CC Enterprise & Hosted Editions
document for Unified CCE Release 7.2(x) or 7.5(x), located at
Unified Communications Manager (Unified CM) and Unified CCE are also met
before installing RSM. Refer to the Hardware and System Software Specification
(Bill of Materials), Cisco Unified ICM/Unified CC Enterprise & Hosted Editions
document for Unified CCE Release 7.2(x) or 7.5(x), located at
To determine which applications are compatible with Unified CM, refer to the
Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility
Guide, accessible from
Cisco Unified Contact Center Enterprise (Unified CCE) Software Compatibility
Guide, accessible from