Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

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Chapter 7      Troubleshooting
PhoneSim Runtime Issues
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Remote Silent Monitoring Installation and Administration Guide
Fatal Error Messages
The following table lists rare, fatal PhoneSim error messages that may appear in 
the log files, and their probable causes. Generally speaking, these errors occur if 
you are using a server that does not meet the minimum system requirements, as 
detailed in Chapter 2 (e.g., insufficient memory installed.) Restarting the service 
should resolve the issue.
Table 7-3
PhoneSim Log File Fatal Error Messages
Error Message
Description
Unable to allocate memory of amount xx 
<numeric value> bytes for xx <object 
number
> <application objects
Insufficient memory allocated for cluster, 
Call Manager, SupervisorPhones objects
Failed to allocate memory of XX 
<numeric value> bytes for send data buffer 
for supervisor phone with extension XX
Buffer size used to send voice data using 
this listener object failed to create the 
buffer size listed, before the simulated 
phones listener object was created
Failed to allocate memory of xx <numeric 
value
> bytes for x listener objects for 
supervisor phone with extension xx
Simulated phone listener object creation 
failed when starting the service
Unable to allocate memory for 
CKeepAlive
Insufficient memory allocated for sending 
and receiving simulated SIP phones 
CKeepalive messages from Call Manager
Failed to allocate memory of size xx 
<numeric value> for receive audio buffer 
for phone with extension xx
Receiving audio buffer length is not 
configured or is empty
Failed to read the values from registry
Unable to read registry field values or 
registry does not exist (e.g., was 
mistakenly deleted), when starting service
Illegal value for NoOfClusters
Number of configured clusters has 
exceeded limit
MAC Address wrapped at max limit of xx Maximum limit of MAC addresses for this 
value has been reached and new values 
cannot be generated by RSM for 
simphones
CKeepAlive Thread Creation failed
Initialization or creation of CKeepAlive 
thread failed