Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Do Utilizador
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ICM WebView Online Help
Working with Reports
Save a report definition
Step 6
Select the hour and minutes for the job to run from the Time pull-down menus.
Step 7
Check the checkbox next to each Private and Shared report for which you want to
schedule this job. The data from each selected report will appear in a separate file
in the format and location you specified in step 4.
Step 8
Click Schedule Report.
Modify the settings of an existing job
You can modify the settings on an existing job using the Job Scheduler.
To modify an existing job
Step 1
From the menu bar on the right side of any main WebView window, select Job
Scheduler. The List of Scheduled Jobs page opens, listing the reports for which you
have scheduled jobs.
Step 2
Click the radio button next to the job that you want to modify.
Step 3
Click Edit. The Schedule Job screen opens.
Step 4
Change the job settings as needed.
Step 5
Click Schedule Job. The job settings are now updated.
Delete an existing job
You can delete jobs that are no longer needed.
To delete a scheduled job
Step 1
From the menu bar on the right side of any main WebView window, select Job
Scheduler. The List of Scheduled Jobs page opens, listing the reports for which you
have scheduled jobs.
Step 2
Click the radio button next to the job that you want to delete.
Step 3
Click Delete. A confirmation message opens asking if you want to delete the
selected job. Click Yes. The job no longer appears in the job list
Save a report definition
A report definition specifies the template that the report uses to retrieve data and
any data retrieval arguments that the report includes (for example, dates, times,
services, skill groups, etc.). A report definition does not store actual report data.