Cisco Cisco IP Contact Center Release 4.6.2 Guia Do Utilizador
Table 39: Report Templates for Historical Reporting
Statistics Provided
Template
Reports on the maximum number of routes used in a translation route, average
and maximum time taken to complete a translation route, the average number
and maximum time taken to complete a translation route, the average number
trroute11/trroute12: Translation Route
Counts Half Hour Report/ Daily Report
Counts Half Hour Report/ Daily Report
of routes in use, the number of PG time-outs, the number of configuration errors
encountered during the translation route and the number of translation routes
occurred during the selected time period.
encountered during the translation route and the number of translation routes
occurred during the selected time period.
Reporting Guide for Cisco Unified Contact Center Enterprise & Hosted 7.5(1)
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Chapter 5: Monitoring Operations, Configuration, and Scripting
Translation Route Reporting