Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Do Utilizador

The following table lists all WebView report categories, and their associations:

Column 1, WebView Report Category, lists the name of the report category.

Column 2, Library Subdirectory, lists the subdirectory on the Admin 
Workstation server where the report category’s library file is stored.

Column 3, ID Argument, lists the database column used with the ID argument 
(in a template’s SQL statement) for templates of this report category.

Column 4, WebView Menu, lists the menu from which templates that use this 
report category are available in Webview.

Agent by agent

peragt

Agent.SkillTargetID

Agent > By Agent

All agents by team

agteam

Agent_Team.AgentTeamID

Agent > By Team

All agents by peripheral

agtper

Peripheral.PeripheralID

Agent > By Peripheral

All agents by skill group

agtskg

Skill_Group.SkillTargetID

Agent > By Skill Group

Application gateways

apgate

Application_Gateway.
ApplicationGatewayID

Application Gateway

Application path

appath

Application_Path.
ApplicationPathID

Application Path

Outbound Option agent 
campaign

bacamp

Campaign.CampaignID

Outbound Option > 
Campaign

Outbound Option agent 
dialer

badial

Dialer.DialerID

Outbound Option > 
Dialer

Outbound Option agent 
dialer port

badprt

Dialer.DialerID

Outbound Option > 
Dialer Port

Outbound Option agent 
import rule

baimp

Import_Rule.ImportRuleID

Outbound Option > 
Import Rule

Call types

caltyp

Call_Type.CallTypeID

Call Type