Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas
Keys and
NULL
Option
NULL
Option
Data Type
Description
Name
NULL
DBINT
Number of calls transferred into the service during
the rolling five-minute interval.
the rolling five-minute interval.
TransferInCallsTo5
NULL
DBINT
Number of calls transferred into the service since
midnight.
midnight.
TransferInCallsToday
NULL
DBINT
Number of calls transferred out of the service during
the current half-hour interval.
the current half-hour interval.
TransferOutCallsHalf
NULL
DBINT
Number of calls transferred out of the service during
the rolling five-minute interval.
the rolling five-minute interval.
TransferOutCallsTo5
NULL
DBINT
Number of calls transferred out of the service since
midnight.
midnight.
TransferOutCallsToday
Shift
Provides the name, start time, and end time of the current shift.
Table 365: Indexes for Shift Table
index_keys
index_description
index_name
ShiftName
nonclustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKShift
Table 366: Fields in Shift table
Keys and
NULL
Option
NULL
Option
Data Type
Description
Name
PK NOT
NULL
NULL
VNAME32
Name of the Shift scheduled.
ShiftName
NOT
NULL
NULL
SMALLDATETIME
Shift start time.
StartTime
NOT
NULL
NULL
SMALLDATETIME
Shift end time.
StopTime
Database Schema Guide for Cisco Unified Contact Center Enterprise Release 9.0
508
All tables
Shift