Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas

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Meaning
Value
Day Service
1
Night Service
2
Closed with Answer
3
Closed with No Answer
4
Transition
5
Open
6
Pilot Status Other
13
Target types: script cross reference and scheduled report input
For the
the TargetType field indicates the type of object referenced by the script.
That is, it indicates the table referenced by the Script_Cross_Reference.ForeignKey field. This table uses
values 1 through 58.
For the
, the Target Type is a unique identifier for the report input row. This table uses
values 1 through 47.
Meaning
Target Type Values
Unknown
0
Service
1
Skill Group
2
Agent
3
Translation Route
4
Agent Administration Group
5
Announcement
6
Call Type
7
Enterprise Service
8
Enterprise Skill Group
9
Region
10
Database Schema Guide for Cisco Unified Contact Center Enterprise Release 9.0    
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Field values
Target types: script cross reference and scheduled report input