Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas

Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 9.0(x)

Hardware and System Software Specification

– 2014 Cisco Systems, Inc.

1.2 Updated Information in this Document

The following table provides information on publication updates for this document.

Table 1-1: Publication Updates

Rev.

Section

Notes

1.20

6.4.3 Outbound
Option Scalability

Removed the note.

1.17

8.1

Removed the note.

1.14

7.6.25 Cisco Finesse
Desktops
8.5 CTI Supported
Platforms

Updated Finesse Agent Desktop browser support to include Internet
Explorer 9.0.

1.11

N/A

Updated for Finesse Release 9.1(1)

1.08

7.6.24 Cisco Finesse
Server

Added that Finesse can be deployed according to coresidency policies
outlined in the Unified Communications Virtualization DocWiki.

1.07

7.3 Unified Contact
Center Management
Portal

Updated hardware requirements for Unified CCMP to reflect support
for up to 12,000 agents. Deleted additional limitations.

1.06

7.6.5 Administration
Client
7.66. Internet Script
Editor

Removed Microsoft Windows Server 2008 R2 SP1 from Operating
system and other software for both sections.

1.05

N/A

Corrected numbering issues

1.04

Table 6-39

Added note about HTTP keep alive timer.

1.03

Table 7-5

Updated supported browsers for release 9.0(1).

1.02

Table 7-2

Updated SQL Server information.

1.01

Sections 6.2 and 7.5
updated

Updated sections for Cisco Finesse Release 9.0(1).

1.00

Initial revision for 9.0(1) release.