Cisco Cisco Unified Contact Center Enterprise 9.0(1) Referências técnicas
Cisco Unified ICM/Contact Center Enterprise & Hosted Editions, Release 9.0(x)
Hardware and System Software Specification
© 2008
– 2014 Cisco Systems, Inc.
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7.6.4.2 Common Ground Upgrade
The following table describes Historical/Detail Data Server, common ground upgrade.
Table 6-36: Historical/Detail Data Server, Common Ground Upgrade
MCS-40-011-Class
MCS-40-014-Class
25
2000
U
Disk Configuration – 4 Disks
Disks 1-2: OS, ICM, SQL Server and other
third-party software, ICM Database
Transaction Log(s); RAID 1
Transaction Log(s); RAID 1
Disks 3-4: Database files; RAID 1
MCS-40-012-Class
MCS-40-015-Class
50
4000
U
Disk Configuration – 6 (or more) Disks
Disks 1-2: OS, ICM, SQL Server and other
third-party software, ICM Database
Transaction Log(s); RAID 1
Transaction Log(s); RAID 1
Disks 3-6+: Database files; RAID 10
MCS-40-013-Class
MCS-40-016-Class
100
8000
U
Disk Configuration – 8 (or more) Disks
Disks 1-2: OS, ICM, SQL Server and other
third-party software, ICM Database
Transaction Log(s); RAID 1
Transaction Log(s); RAID 1
Disks 3-8+: Database files; RAID 10
GEN-50-006-Class
200
12,000
U
Disk Configuration – 10 (or more) Disks
Disks 1-2: OS, ICM, SQL Server and other
third-party software, ICM Database
Transaction Log(s); RAID 1
Transaction Log(s); RAID 1
Disks 3-10+: Database files; RAID 10
Server Class
Capacity
Other Requirements
CUIC
Reporting Users
Per AW-HDS
MCS-40-005-Class
MCS-40-008-Class
MCS-40-008-Class
20
U
Disk Configuration – 4 Disks
U
Disks 1–2: OS, ICM, SQL Server and other third-party
software, ICM Database Transaction Log(s);
RAID 1
RAID 1
Disks 3–4: Database files; RAID 1
MCS-40-006-Class
MCS-40-007-Class
MCS-40-007-Class
40
U
Disk Configuration – 6 (or more) Disks
U
Disks 1–2: OS, ICM, SQL Server and other third-party
software, ICM Database Transaction Log(s);
RAID 1
RAID 1
Disks 3–*: Database files; RAID 10
MCS-40-009-Class
MCS-40-010-Class
MCS-40-010-Class
80
U
Disk Configuration – 6 (or more) Disks
U
Disks 1–2: OS, ICM, SQL Server and other third-party
software, ICM Database Transaction Log(s);
RAID 1
RAID 1
Disks 3–*: Database files; RAID 10
GEN-50-004-Class
GEN-50-005-Class
GEN-50-005-Class
160
U
Disk Configuration – 8 (or more) Disks
U
Disks 1–2: OS, ICM, SQL Server and other third-party
software; RAID 1
Disks 3–*: Database files, ICM Database Transaction
Log(s); RAID 10. Dedicated 2 channel RAID