Cisco Cisco Unified Contact Center Enterprise 9.0(1) Guia Da Instalação

If you uninstall Jaguar, in addition to removing the Jaguar files, you remove any WebView files that are 
installed in the Jaguar directory. If you then reinstall Jaguar and try to run WebView and select a 
template, you might see an error message similar to this:

org.omg.CORBA.OBJECT_NOT_EXIST:   minor code: 0  completed: No

Rerun ICM Setup in Upgrade All mode to reinstall the missing WebView files.

This error appears if there is a timeout when Jaguar attempts to create the cache file on the item page. 

There was an error while retrieving information from the Web Server. Please try 

again and contact your WebView administrator for further details.

Possible solutions are to:

Run the report again. 

Reduce the number of Items you select for the report.

Try again when there is less load on WebView servers (Jaguar) and/or on the ICM Admin 
Workstation database.

There was an error running your report. Please try again and contact your 
WebView administrator for further information.

A message similar to this indicates a SQL error —either because of the query or other unknown factors. 
The report appears with no data, and this error is displayed. Refer to the Jaguar.log and to the 
NewAtlanta.log for more detailed information. 

To resolve this error, run the report again.

With the operating systems Windows XP SP2 and Windows 2003 SP1, you might see an error when you 
schedule a graphical report to print. 

From the browser menu, select Tools > Internet Options.

Click the Advanced tab.

Scroll to the Security options.

Check 

Allow active content to run in files

.