Cisco Cisco Unified Customer Voice Portal 10.5(1) Referências técnicas

Hardware and Software Specification for Cisco Unified Customer Voice Portal Release 7.0(1) 

Cisco Security 
Agent for Cisco 
Unified Customer 
Voice Portal 

CSA engine version is greater than or equal to 5.2.0.238 and the policies version is 3.0.4. 
 
Cisco Security Agent is an intrusion prevention system.  
The global link for CSA is: 

http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=Cisco%20Security%20Agent%
20for%20Speech%20Self%20Service&mdfid=270563413&treeName=Customer%20Contact&mdfL
evel=null&url=null&modelName=Cisco%20Unified%20Customer%20Voice%20Portal&isPlatform=
N&treeMdfId=268439682 

  
Log in and then choose the version of CVP for which you need the CSA. 
 
Note: CSA is not supported for Terminal Services 
 
While use of CSA is optional, it is highly recommended.